Frequently Asked Questions
Services & Service Area
Q: What areas does Dallas Elite Home Services cover?
A: We proudly serve the greater Dallas area, including Plano, Frisco, Addison, Coppell, Irving, Garland, Carrollton, Richardson, Highland Park, Farmers Branch, Southlake, and University Park. If you are near these areas, give us a call to see if we can help!
Q: What type of home repairs do you specialize in?
A: We specialize in modern, professional home maintenance and repair. Our core services include door repair, door installation and adjustments, small remodeling projects, furniture assembly (IKEA, Wayfair, etc.), ceiling fan and lighting fixture installation, fence and gate repair, bath and kitchen hardware installation, TV install, hanging pictures, smart door locks, deadbolts, and general carpentry like wood rot repair and wildlife exclusion. We focus on projects that improve your home’s functionality and comfort.
Q: Do you perform home maintenance work?
A: Yes. We are happy to help you keep your home in top shape. Whether it’s regular seasonal maintenance or checking off a list of small recurring tasks, we are here to help you protect your investment and ensure everything in your home functions exactly the way it should.
Q: Can you help with small tasks, or only large projects?
A: We love the small stuff! Whether it’s a quick repair, assembling a piece of furniture, or fixing a nagging structural issue, we approach every task with the same commitment to precision and quality. Just ask us.
Logistics & Pricing
Q: How does your pricing work?
A: Every home is unique, and so is every project. We don’t believe in "one-size-fits-all" pricing because your home deserves a solution tailored to your specific needs. During our initial consultation, we thoroughly assess the project and provide you with clear, itemized options. This allows you to choose the approach that best aligns with your goals and budget, giving you full control and peace of mind before we get to work. We prioritize transparency, so you’ll always know exactly what to expect.
Q: Do you charge an hourly rate?
A: We prefer to work on a project-based model rather than a standard hourly rate. We believe this is the fairest way to handle home repairs because it provides you with clear, predictable pricing from the start. You aren't paying for "clock-watching"—you are paying for the successful completion of the job to our high quality standards. This also allows for the minimum for small projects to come down as well if factors allow.
Q: Do you provide free quotes?
A: Absolutely. We offer transparent estimates for all projects. Before we start, we will walk through the scope of work with you so you know exactly what is included. Our goal is to ensure you feel confident and informed before we ever pick up a tool.
Q: Are your prices competitive?
A: We pride ourselves on providing professional-grade craftsmanship at a fair market value. While you might find lower quotes from "handyman-for-hire" sites, we focus on delivering an "Elite" level of service: fully insured, high-quality materials, and a thorough approach that saves you money on future repairs. We believe in providing value that lasts, not just the lowest initial price.
Q: Do I need to buy the materials before you arrive?
A: It depends on the project. For small repairs, we can often source the materials or help you select exactly what you need to ensure the job is done right. We’ll discuss the best approach for your specific project during our initial consultation. Naturally if you already have something on hand that you'd like to use, or you want to buy it yourself we will work with you on what is needed with the understanding that we agree on the approach forward on your project, and that at times needs will change once the project has begun.
Q: How do I book an appointment?
A: You can easily book an appointment by clicking the "Get a Free Quote" link on our website or by calling us directly at (972) 497-1011. When using our online form adding in pictures is extremely helpful for us to understand what you are describing in the work. We look forward to helping you cross those items off your to-do list.
The Dallas Elite Home Services Difference
Q: How is Dallas Elite Home Services different from other local handymen?
A: We believe in fixing the root cause, not just the symptom. Many services provide quick fixes that leave the underlying issue—like rot or structural gaps—ignored. We walk you through every step of our assessment, ensuring that when we leave, the job is not just done, but done correctly and thoroughly.
Q: Are you licensed and insured?
A: We prioritize the safety and security of your home above all else. While the state of Texas does not require a specific license for general handyman services, we operate with full professional accountability. We carry General Liability insurance up to $1M per occurrence, ensuring that your property and peace of mind are fully protected while we are on the job.
Q: Do you guarantee your work?
A: We stand behind everything we do. We approach every job with the goal of "fixing it right the first time." If you are not satisfied with the quality of our work, we want to know about it. Our reputation is built on reliability and craftsmanship, and we are committed to ensuring our clients are happy with the end result.
Q: I’m hesitant about having a stranger in my home. How do you handle safety and trust?
A: We completely understand. Inviting someone into your personal space requires a high level of trust, and we take that responsibility very seriously. At Dallas Elite Home Services, we operate with the highest level of professional courtesy, respect for your property, and transparent communication from the moment we book your appointment to the time we finish the job.
We are also currently in the process of obtaining third-party background verification. It is a priority for us to provide that extra layer of peace of mind as we continue to grow our business, and we look forward to finalizing that process soon to further demonstrate our commitment to your comfort and safety.
GET IN TOUCH
Serving all of Dallas / Ft. Worth Area.
Including the Park Cities, Plano,, Richardson, Garland, Carrollton, Farmers Branch, Irving and Coppell.
